Called last year when I moved into the area and needed an area doctor. The woman on the phone made me think I was nuts for trying to get an appointment, "well, it's not going to be for another month if we can even get you in..." as if I'm the first person ever to call with such an outrageous request! Her tone was awful. It ended up being two months until I could be seen. By that time I found someone else, called two days prior and left a message that I had to cancel.

The day of the appointment she called me leaving me a message on how inconsiderate I was not to cancel and how I took someone else's appointment, honestly about a three minute message. Spoke to a friend the other day with a similar story about what an unbelievably rude woman he dealt with when he called there and reminded me to write a review about it.