This week we had a family of five come in to be treated for head lice. Upon their arrival, we asked mom if she completed any previous treatments. She said that the previous week they were unsuccessfully treated by a nitpicker. She performed a comb-out service “in the comfort of their home” on the mom, and her 3 children, as well as applied her lice solution to their heads. She gave them no instructions, tools, or extra solution before she left. Three days later while the mom was bathing her 2 year old, she found three live adult lice. She called the nitpicker again, who said that she would come back to do another treatment. The nitpicker charged her additional fees to come back and “re-treat”. In total, the family was charged almost $1,000 to treat 4 people. When the mother found more live bugs a few days after the second treatment, she decided that the nitpicker could no longer help her family, and called us.
When the family arrived at Lice Lifters®, we checked them and the mom and dad were clear, but all three children still had nits and live bugs. For the 2 head checks, a LouseBuster™, two thorough comb-out treatments, The Nit Nanny® Lice Solution Treatment and a The Nit Nanny Treatment Kit mom spent $435. The family received our The Great Clean Up instructions, The Nit Nanny Solution Treatment schedule, education on lice, and the necessary products to complete the treatment. So, if the family found Lice Lifters first, it would have saved them a lot of money, aggravation, and time. We were very happy to help them and restore their peace of mind. After all, helping others is what we do best!
Irina, treatment technician, Lice Lifters of Chadds Ford